Our requests regarding COVID-19
Until further notice, humans are unfortunately asked not to enter the premises. I will instead see you at the gate.
When arriving with your pet at the agreed time, please ring the bell at the gate as usual. Your pet MUST be locked into a secure carrier please. I will meet you at the gate, please give 2 meters distance.
When collecting your pet at the agreed time, please ring the bell at the gate as usual. I will have your pet ready and waiting at the agreed time and bring them to you.
As this is our family home, and we meet so many people travelling back from all over the world, we appreciate your understanding and extra care.
Can animals carry COVID-19?
There is some suggestion that the virus can be transferred on the coat or fur of animals and on equipment associated with animals such as carriers, bowls, bottles etc. Therefore please bring as fewer items as possible with your pet.
I hope these changes to our arrivals/collection procedures keep everyone safe and enable the hotel to remain open.